Each full-price jewelry item is eligible for a one-time exchange for another item of equal value within 20 days of purchase, no questions asked. Other products such as customized products, discounted products and gifts are not eligible for exchange.
For exchanges of higher value items, the customer will be required to pay the price difference; for exchanges of lower value items, the difference in value will not be refunded to the customer.
Merchandise must be in the same condition as when it first arrived, in its original packaging, unwashed, undamaged, and unworn.
Shipping and related costs incurred for products that need to be replaced are the responsibility of the customer, including but not limited to sending the goods to As Studio and returning the goods to the customer's location.
*Return requests that do not comply with our policy will not be accepted, jewelry must be in the same condition as when it first arrived, in its original packaging, unwashed, undamaged and unworn.
Goods sold are not refundable.
AS-Studio reserves the final right of decision.
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